Completed Support Tickets

Submitter Name: Natalie Youngbull
Program:

View Ticket ID 1029 Details

Service Topic: need application notifications sent to email
Service Request Description:

I am not receiving the applications for the 6th Annual TCU Faculty Research Convening through my email. Please make sure those applications are forwarded to me ASAP. The deadline is set for April 26th. Thanks. –Natalie

Latest Ticket Status: Ticket Completed
Last Status Update: April 17, 2019 at 6:07 pm
Date Submitted: April 17, 2019 at 5:41 pm


Submitter Name: Amanda Tachine
Program: Full Circle And Tcu Scholarship Programs

View Ticket ID 1028 Details

Service Topic: TICKET COMPLETE TEST
Service Request Description:

TICKET COMPLETE TEST

Latest Ticket Status: Ticket Completed
Last Status Update: April 3, 2019 at 2:04 am
Date Submitted: April 3, 2019 at 1:44 am


Submitter Name: Crystal Loudhawk-Hedgepeth
Program: Inquiry And Institutionalization Of Student Success Efforts At Tribal Colleges And Universities

View Ticket ID 1027 Details

Service Topic: Data Collection & Online Form Creation
Service Request Description:

I know we are chatting shortly but sending just in case.

Latest Ticket Status: Ticket Completed
Last Status Update: April 3, 2019 at 1:29 am
Date Submitted: March 1, 2019 at 1:54 pm


Submitter Name: Crystal Loudhawk-Hedgepeth
Program: Inquiry And Institutionalization Of Student Success Efforts At Tribal Colleges And Universities

View Ticket ID 1026 Details

Service Topic: Data Collection & Online Form Creation
Service Request Description:

Here is the consent form that should be added at the beginning of the pre and post survey. I’ll wouldn’t let to upload it with the other ticket for some reason. Anywho, here it is. And, if you have any questions don’t hesitate to reach out.

Latest Ticket Status: Ticket Completed
Last Status Update: April 3, 2019 at 1:31 am
Date Submitted: February 1, 2019 at 10:46 am


Submitter Name: Crystal Loudhawk-Hedgepeth
Program: Inquiry And Institutionalization Of Student Success Efforts At Tribal Colleges And Universities

View Ticket ID 1025 Details

Service Topic: Data Collection & Online Form Creation
Service Request Description:

Attached is the Kresge pre-survey and post-survey for Red Lake Nation College along with the consent form that should be included prior to starting the surveys.
Please update the surveys (pre & post) as they are slightly different. In addition, there will be a little variation between the surveys for all three TCUs–some of the questions are specific to that TCUs. Can you add the #ing to the surveys? Just a note, the size of some text, fonts, and scale vary. Is there anyway to get them the same size font and size?

Also, you mentioned that you’ve done this before so was wondering if you could send me 2 or 3 links so I can see visually what can be done and is available in terms of formatting?

Thank you!

Latest Ticket Status: Ticket Completed
Last Status Update: April 3, 2019 at 1:32 am
Date Submitted: February 1, 2019 at 10:44 am


Submitter Name: Natalie Youngbull
Program:

View Ticket ID 1022 Details

Service Topic: Data Collection & Online Form Creation
Service Request Description:

I am submitting to create a new application for the 6th Annual TCU Faculty Research Convening Call for Proposals and Registration Form. In previous years I’ve used Google Forms for the call for proposals and registration form, but I feel the need to create a more official application for this event. I’ve listed all the information within a word doc, it’s uploaded. I tried to make it as straight forward as possible, and would be open to scheduling a phone conference to discuss the development of this application. I’d like to get this application completed by Friday, Feb. 1st, so please let me know if and when you’d like to schedule a phone conference.

In terms of the application, I’d like for the fields to be required, but I’d like for the applicants to be able to access the conference theme and description listed on the first page as they prepare their proposals. Is there a way for them to be able to save their work and return to their application at a later day/time?

There’s also the potential for some faculty to only register for the convening. If so, my directions are for faculty to list N/A in all fields in the Presentation Proposal Form. I’m not sure how we can get around them having to list N/A in all fields, but maybe you all have an idea.

Those are my two concerns about the development of the application.

I look forward to developing this application!

Thanks,
Natalie

Latest Ticket Status: Ticket Completed
Last Status Update: April 3, 2019 at 1:33 am
Date Submitted: January 23, 2019 at 3:26 pm


Submitter Name: Crystal Loudhawk-Hedgepeth
Program: Mellon Graduate Hours Program

View Ticket ID 1023 Details

Service Topic: Data Collection & Online Form Creation
Service Request Description:

Would like to request a brief call (30min) regarding Mellon Grad Hours application. This is an addition to the online application form.See attachment.

Latest Ticket Status: Ticket Completed
Last Status Update: January 31, 2019 at 10:46 am
Date Submitted: January 10, 2019 at 2:44 pm


Submitter Name: Crystal Loudhawk-Hedgepeth
Program: Mellon Graduate Hours Program

View Ticket ID 1020 Details

Service Topic: Update on service request
Service Request Description:

Hi,
I’ve haven’t received and update on previous ticket so just checking-in. In addition, wanted to ask if there are any new applications received for Mellon Graduate Hours?

Thank you,
Crystal

Latest Ticket Status: Ticket Completed
Last Status Update: April 3, 2019 at 1:37 am
Date Submitted: January 9, 2019 at 9:32 am


Submitter Name: Crystal Loudhawk-Hedgepeth
Program: Mellon Graduate Hours Program

View Ticket ID 1023 Details

Service Topic: Add letter to application
Service Request Description:

Hello.
I just rec’d a letter of recommendation for Kayla Steward via email. Can you please add letter of recommendation to database? Thank you!

Latest Ticket Status: Ticket Completed
Last Status Update: January 31, 2019 at 10:47 am
Date Submitted: December 18, 2018 at 2:54 pm


Submitter Name: Crystal Loudhawk-Hedgepeth
Program: Inquiry And Institutionalization Of Student Success Efforts At Tribal Colleges And Universities

View Ticket ID 1023 Details

Service Topic: Data Collection & Online Form Creation
Service Request Description:

Hello.
Attached is a consent form, pre-survey, and post survey that the Kresge project will be administering to current interns at Red Lake Nation College.

We would like to create an online form (pre and post survey) for data collection. Staff will be consenting individuals in-person (hard-copy) but would also like the consent form provided before the pre-survey with a “Yes or No” box (field) at the end of the consent to verifying they read and agree to participate in the Kresge Project. The same for the post-survey.

Something that is not on both forms is a Unique ID#. Can you add this feild to the begining of the pre and post survey in the online form? TCU staff will be assigning Unique ID #’s for each student. Students will only get one ID# and will be used to link the pre and post test data.

If you have any questions, don’t hesisate to reach out.
Respectfully,
Crystal
303-430-5336 Work
720-519-9721 Cell

Latest Ticket Status: Ticket Completed
Last Status Update: January 31, 2019 at 10:50 am
Date Submitted: December 18, 2018 at 1:18 pm


Submitter Name: Cassandra Harden
Program: Toyota Ece Stem Initiative

View Ticket ID 1017 Details

Service Topic: Data Collection & Online Form Creation
Service Request Description:

Submitting in updates for sections 1 of 9, 4 of 9, 5 of 9, and 6 of 9 for the ECE STEM Data Impact Questionnaire (see attachment with highlighted notes). Feel free to contact me if you have any questions or clarification. I am best available for the next few day by my cell phone at (303) 590-9046.

Latest Ticket Status: Ticket Completed
Last Status Update: April 3, 2019 at 1:36 am
Date Submitted: December 15, 2018 at 11:05 am


Submitter Name: Natalie Youngbull
Program: Nyswander-Manson Faculty Fellowship

View Ticket ID 1016 Details

Service Topic: online application updates
Service Request Description:

1) Make the following fields required in the Personal Information section: Tribal College or University, Title, and Department. (This is the second request for this edit.)

2) Applicants are having trouble with submitting their signatures in the Permission Signatures section. Please address the issue.

These edits need to be made within 2 business days, as the application has already been sent out.

Thank you,
Natalie

Latest Ticket Status: Ticket Completed
Last Status Update: December 13, 2018 at 10:05 am
Date Submitted: December 7, 2018 at 11:38 am


Submitter Name: Natalie Youngbull
Program: Mellon Master’S Fellowship

View Ticket ID 1017 Details

Service Topic: online application updates
Service Request Description:

The Personal Statement and Resume/CV Upload boxes need to be moved from the Permission Signatures section to the Personal Statement section.

I hope this update can be made within 48 hours.

Thanks,
Natalie

Latest Ticket Status: Ticket Completed
Last Status Update: December 13, 2018 at 10:22 am
Date Submitted: December 7, 2018 at 11:26 am


Submitter Name: Natalie Youngbull
Program: Mellon Career Enhancement Fellows

View Ticket ID 1017 Details

Service Topic: online application updates
Service Request Description:

I do not see upload options for several of the necessary documents. Please add a 9th section titled Uploads and create upload boxes for the following:
1) Curriculum Vitae
2) Official Graduate Transcripts – showing courses taken, dates of courses, and grades received
3) Completed dissertation proposal (if available) including research questions, theoretical framework, and methodology
4) Certification of approval of proposal by degree granting institution
5) Detailed timeline outlining your plan to complete all requirements for graduation within one year of being awarded the fellowship
6) Documentation of approval, if required, by any and all Institutional Review Boards (graduate institution, tribal nation, and/or TCU)
7) Certification of advancement to doctoral candidacy from graduate institution

I hope these additions can be made within 2 business days.

Thanks,
Natalie

Latest Ticket Status: Ticket Completed
Last Status Update: December 13, 2018 at 10:30 am
Date Submitted: December 7, 2018 at 11:13 am


Submitter Name: Natalie Youngbull
Program: Mellon Career Enhancement Fellows

View Ticket ID 1012 Details

Service Topic: online application updates
Service Request Description:

Please make the following updates to the application.

1) Remove the following from the Personal Statement section, as it is listed twice –

PERSONAL STATEMENT
Your personal statement provides critical information about who you are, your academic work, your enthusiasm for and commitment to tribal college teaching and scholarship, and your plan for using the support provided by the Mellon Faculty Enhancement Fellowship. Attach to your application a statement of up to 2,000 words addressing the following:

Provide a brief introduction of your background and a summary of the work you are currently engaged in (i.e. research, teaching and service) at your institution.
Explain how you will use the knowledge and skills gained through the Mellon Fellowship to improve your teaching, research, and other contributions to the TCU community.
How has your teaching experience at a tribal college influenced your growth as a scholar and as a member of your TCU community?
Detail your plan for either a sabbatical or reducing your teaching and administrative duties during the term of the Mellon Faculty Enhancement Fellowship.
How will your dissertation study contribute to scholarship in your chosen field of study? Specifically highlight the ways in which this research will benefit Native people and research at your tribal college.
What is your philosophy of doing research with American Indian people, your understanding of the issues related to protection of human subjects (if applicable) and your plan for assuring such protection in your dissertation work?

2) Make all fields of the application required.

Please send me a notification once these updates have been made. I hope they can be made within 48 hours.

Thanks,
Natalie

Latest Ticket Status: Ticket Completed
Last Status Update: December 6, 2018 at 2:24 pm
Date Submitted: December 5, 2018 at 12:59 pm


Submitter Name: Natalie Youngbull
Program: Mellon Master’S Fellowship

View Ticket ID 1012 Details

Service Topic: online application updates
Service Request Description:

Please make all fields on the application required.

Thanks,
Natalie

Latest Ticket Status: Ticket Completed
Last Status Update: December 5, 2018 at 4:03 pm
Date Submitted: December 5, 2018 at 12:54 pm


Submitter Name: Natalie Youngbull
Program: Mellon Career Enhancement Fellows

View Ticket ID 1009 Details

Service Topic: online application updates
Service Request Description:

Please make the following updates to the Tribal College President Approval link.

1) Update the deadline for letter of recommendation to May 3, 2019.

2) Remove the option to print and mail letter directly to the address.

3) Change “Attention: Pre-Dissertation Faculty Grant Program” to “Attention: Mellon Career Enhancement Program”

Once you’ve made those changes, please send me a notification. I hope these changes can be made within 48 hours.

Thanks,
Natalie

Latest Ticket Status: Ticket Completed
Last Status Update: December 6, 2018 at 2:32 pm
Date Submitted: December 5, 2018 at 12:52 pm


Submitter Name: Natalie Youngbull
Program: Blanchard Faculty Fellowship

View Ticket ID 1013 Details

Service Topic: online application updates
Service Request Description:

Please make the following updates to the Letter of Support for the Nyswander-Blanchard Pre-dissertation Fellowship.

1) Update the deadline for letter of recommendation to March 29, 2019.

2) Remove the 3rd option to print and mail letter directly to the address – 3) print and mail your letter directly to:

Faculty Development Program Officer
American Indian College Fund
Attention: Pre-Dissertation Faculty Grant Program
8333 Greenwood Blvd.
Denver, CO 80221

Once you’ve made those changes, please send Natalie a notification. I hope these changes can be made within 48 hours.

Thanks,
Natalie

Latest Ticket Status: Ticket Completed
Last Status Update: December 6, 2018 at 2:41 pm
Date Submitted: December 5, 2018 at 12:43 pm


Submitter Name: Cassandra Harden
Program:

View Ticket ID 1012 Details

Service Topic: Data Collection & Online Form Creation
Service Request Description:

I am reaching out after a few attempts for the ECE STEM Data Impact Questionnaire. My last update I had asked for the first section to include the pre-populated sections for each TCU ECE Initiative (see attachment). I received an email stating the first section has been updated with the pre-populated sections. I am not seeing this when I click on the link https://aicf.advancingcommunities.us/ece-initiative/ I printed hard copies of what I am seeing when I click on “TCU ECE Initiatives”, “Year”, “Grant Term” and “Fiscal Year”.

Cassandra Harden
(303) 426-8900

Latest Ticket Status: Ticket Completed
Last Status Update: December 5, 2018 at 4:02 pm
Date Submitted: December 4, 2018 at 4:14 pm


Submitter Name: Crystal Loudhawk-Hedgepeth
Program: Mellon Graduate Hours Program

View Ticket ID 1006 Details

Service Topic: Data Collection & Online Form Creation
Service Request Description:

Edits noted in attachment.
Thank you, in advance, for your time.

Latest Ticket Status: Ticket Completed
Last Status Update: December 3, 2018 at 12:44 pm
Date Submitted: November 19, 2018 at 11:31 am


Submitter Name: Natalie Youngbull
Program: Mellon Career Enhancement Fellows

View Ticket ID 1006 Details

Service Topic: online application updates
Service Request Description:

I submitted a previous ticket for updates to the Mellon Career Enhancement Fellowship application, and most of the edits were made but some were not made. One in particular was the deadline was not updated. I will number all the required edits to be made to the application.

1) The deadline needs to be updated to May 3, 2019 at 11:59 pm MST.

The edits made to the application threw off the alignment of the application pages with the numbered sections 6, 7, and 8.
2) The references are under section #6 Personal Statement and should be moved to section #7 References.

In the previous ticket, I requested the Personal Statement section on the first page be moved to section #6 Personal Statement, and it was moved to section #8 Application Checklist. There are multiple edits to this section. Please read them carefully.
3) Please move the Personal Statement information back to the first page of the application.
4) Under the Personal Statement section (#6) include the upload box and the following direction: Please attach your personal statement and any relevant supporting documents.
5) Move the Personal Statement section after the References section.

6) The Permission Signatures section was removed and needs to be re-added to the application. The language for this section is below –

Applicant’s Commitment to Teach at a Tribal College/University

The Andrew W. Mellon Foundation supports the American Indian College Fund’s goal to increase and enrich intellectual capacity at tribal colleges. Therefore the Fund requests your signature of commitment to teach at a TCU for a minimum of two years following the completion of your doctorate.

If selected as a recipient of the Mellon Faculty Enhancement Fellowship, by signing this document I hereby commit myself to continue serving as a tribal college faculty member for a minimum of two years after completion of my doctoral degree.

Signature:___________________________________________________Date:_____________________

Applicant’s Permission for the American Indian College Fund to access National Student Clearinghouse Data

By signing below, I give the American Indian College Fund permission to access my student enrollment and degree attainment information through the National Student Clearinghouse (NSC) Database. The types of information accessed in NSC pertains to the semesters/years you were enrolled, the types of degrees earned, the institutions awarding degrees and years degrees were attained.

Signature:__________________________________________________Date:______________________

7) Section #8 Application Checklist needs to be removed as there is no need for it.

I’d be happy to chat over these requested edits. Please email me directly, nyoungbull@collegefund.org, if you need to schedule a conference call regarding the requested edits. Also, email me directly when the edits have been made and I can review the application before making the fields required. In the previous ticket, the email notification was only send to David Sanders and I had no clue that the edits were made.

Thank you,
Natalie

Latest Ticket Status: Ticket Completed
Last Status Update: December 3, 2018 at 7:22 am
Date Submitted: November 13, 2018 at 1:18 pm


Submitter Name: Cassandra Harden
Program: Toyota Ece Stem Initiative

View Ticket ID 1006 Details

Service Topic: Update to ECE STEM Data Impact
Service Request Description:

Add updates for the ECE STEM Data Impact Questionnaire for the first section (see attached document with notes). Do not publish live until confirmed with VP for Program Initiatives.

Latest Ticket Status: Ticket Completed
Last Status Update: December 3, 2018 at 7:07 am
Date Submitted: November 2, 2018 at 4:06 pm


Submitter Name: Crystal Loudhawk-Hedgepeth
Program: Mellon Graduate Hours Program

View Ticket ID 1006 Details

Service Topic: Data Collection & Online Form Creation
Service Request Description:

Update Mellon Graduate Hours Form (Attached in Word the edits and corrections are noted in track changes).
Please contact me if you have any questions.
Thank you, in advance, for your time!

Latest Ticket Status: Ticket Completed
Last Status Update: December 3, 2018 at 7:06 am
Date Submitted: October 30, 2018 at 1:45 pm


Submitter Name: Natalie Youngbull
Program: Mellon Master’S Fellowship

View Ticket ID 1006 Details

Service Topic: online form updates
Service Request Description:

I have a few edits to the online application –
1. Move Application Checklist to the Program Overview page, include it after the Requirements section.
2. Update the deadline to 10:59 MST Friday, May 3, 2019.

Please make all fields unrequired so that I can review the application in its entirety before making it live.
Thanks! –Natalie

Latest Ticket Status: Ticket Completed
Last Status Update: December 3, 2018 at 7:06 am
Date Submitted: October 23, 2018 at 10:04 am


Submitter Name: Natalie Youngbull
Program: Mellon Career Enhancement Fellows

View Ticket ID 1006 Details

Service Topic: Online form updates
Service Request Description:

I have a few edits to the online application –
1. Change the name on the drop down list from Faculty Career Enhancement Program to Mellon Faculty Career Enhancement Fellowship.
2. Include Title field in the Applicant Information section.
3. Move Application Checklist to the Program Overview page, include it after the Mellon Fellowship Guidelines section.
4. Move the Personal Statement section on the Program Overview page to the Personal Statement (8) section of the application.
5. Update the deadline to 10:59 MST Friday, May 3, 2019.

Please make all fields unrequired so that I can review the application in its entirety before making it live.

Thanks! –Natalie

Latest Ticket Status: Ticket Completed
Last Status Update: December 3, 2018 at 7:04 am
Date Submitted: October 23, 2018 at 10:00 am


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